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Privacy Policy

Colorado Ski Country USA (CSCUSA) is committed to the privacy of our customers (“you” and “your”). The CSCUSA Privacy Policy (the policy) applies to personal information that CSCUSA collects online, in person, or otherwise. Personal information is information associated with an identifiable individual or household. Personal information does not include information about a business or aggregated anonymous information that cannot be associated with any specific individual. CSCUSA, “we”, or “us” refers to Colorado Ski Country USA.

This policy does not apply to information about CSCUSA’s employees or to information that is not personal information.

What Personal Information Do We Collect from the People Who Visit Our Website?
CSCUSA collects personal information during the course of operating our business. We use this information to provide you with the best possible service and to meet our reasonable business needs.

  • We collect your personal information when you purchase a product or enroll in a program in order to process the transaction and administer the purchase or program. We may also send you information relating to your purchase or program, including information about our member resorts where our products can be used.
  • We collect your personal information when you visit our member resorts and use our pass products.
  • We collect your personal information when you submit an inquiry, complete a survey, or provide feedback.
  • We collect your personal information when you participate in a marketing initiative or create an online account, including when you subscribe to a newsletter or enter information on our website.
  • We collect your personal information when you call us via phone or when we call you in response to an inquiry.

Collection of Information through Cookies & Other Tracking Technology
When you visit one of our websites, your web browser sends us certain information depending on the browser you use and your security settings. This information may include your IP address, the name and version of your operating system, the name and version of your web browser, other technical data information, whether you accessed our website from a computer or mobile device, when you open emails we send you, the date, time and duration of your visit, and geolocation data.

This web browser data helps with system administration, traffic reporting, and auditing. It also helps us better understand who our guests are, how they use our services, and what we can do to improve the user experience. We may use the information to offer you products and services and to create aggregate statistics.

We also use cookies to customize your website user experience by tailoring online content to align with your browsing habits. We use cookies to help us remember and process the items in your shopping cart. We may also use trusted third-party services that track this information on our behalf.

We may work with advertising networks such as Google AdWords and Facebook Ads that use cookies and similar technologies to track your use of our website and other websites so that they can provide advertising about products or services tailored to your inferred interests.

We may also use services, such as Google and Adobe Analytics and Facebook that also use cookies and similar technologies, to provide us with information on how you interact with the content on our websites.

We may also allow social plug-ins with social media platforms, such as Facebook, Twitter, Instagram, and Pinterest.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings.

If you turn cookies off, it may affect our site’s ability to make your site experience more efficient, and some features may not function properly.

Third-party Links
We may include links to third-party sites on our websites. When you click on those third-party links, you leave our website. This policy does not apply to third-party sites or any information that you provide on those sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

How We Use Your Information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow our products to work as designed at our member resorts.
  • To allow us to better serve you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How We Protect Your Information
We will generally keep your personal information on file for a reasonable period of time in order to meet our needs as described herein and as applicable to the needs of the parties to whom we disclose it. Your personal information is contained behind secured networks and is only accessible to authorized employees, service providers, and representatives. We maintain reasonable and systematic controls, schedules, and practices to retain and destroy personal information. In addition, all credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

When We Share Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. We do, however, provide your personal information to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, including our member resorts. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable aggregate information may be provided to other parties for marketing, advertising, or other uses.

Your Consent
We collect, use, and disclose your personal information as outlined in this policy and with your consent, except where permitted or required otherwise by law. We may be required or permitted under statute or regulation to collect, use, or disclose personal information without your consent, for example to comply with a court order, to collect a debt owed to us, or if there is an imminent threat to an individual’s health, safety, or well-being.

Your consent may be express or your consent may be reasonably inferred or implied from something that you do (for example, use of our websites implies consent to the collection, use, and disclosure of your personal information as described in this policy). In some instances, an authorized representative may consent on your behalf. In the case of minor children, a parent or legal guardian may consent to our collection, use, and disclosure of a minor’s personal information.

You may withdraw your consent at any time, subject to legal or contractual restraints, by contacting us in the Access & Correction section of this policy. However, your withdrawal of consent might affect your experience and our ability to provide products or services to you or quick, accurate service to you either online or through our agents.

If you do not consent to the collection, use, and disclosure of your personal information online as described in this policy, do not use our websites.

Children Under 13
We do not knowingly collect personal information from children under the age of thirteen (13) without prior consent of the child’s parent or legal guardian. CSCUSA’s websites and social media pages available online are not directed at users under the age of 13. If you believe that your child under the age of 13 may have provided us with personal information online, please contact us as indicated in the Access & Correction section of this policy, and we will take appropriate action.

Fair Information Practices
Should a data breach occur we will notify you via email within seven business days of discovering the breach.

Access & Correction
To obtain access to or a copy of your personal information that we have on file for little or no cost, send a written request to: 3773 Cherry Creek Drive N, Suite 955, Denver, CO 80209, Attention: Privacy Officer. Access to this information may be denied if you are unable to verify that you are the subject of the request. Information may also not be provided when giving you access to the information would threaten someone’s life or security, reval third-party personal information, breach confidentiality, violate attorney-client privilege, disrupt a formal dispute resolution, or impede a law enforcement investigation.

We endeavor to ensure that your personal information is as accurate, complete, and up-to-date as necessary for the purposes for which it will be used or shared. If you would like to request correction of your personal information that we have on file, you may write to us at: 3773 Cherry Creek Drive N, Suite 955, Denver CO 80209, Attention: Privacy Officer.

If you have any questions regarding our privacy practices, you may contact us at:

Colorado Ski Country USA
3773 Cherry Creek Drive N, Suite 955
Denver, Co 80209
Attention: Privacy Officer

Or call (303) 837-0793.

Subject to Change
This policy is subject to change and may be supplemented or modified at any time. You should check the site regularly to stay up to date about changes to this policy.

Effective: December 12, 2022